Privacy Policy

This privacy policy explains how Rule Letter handles personal data when you use ruleletterticket.digital. It covers the information we collect, why we use it, when we share it, and the choices and rights available to you.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Collection

Data We Collect

When you use our contact form or otherwise reach out to us, we may process your name, email address, phone number if you provide it, your inquiry message, and any service preferences you include. We also process limited technical data, such as server request metadata and browser or device information, to keep the website working and secure.

We collect only the details needed to handle your inquiry and operate the site.
02 · Sources

How We Receive Data

We receive personal data when you submit a form, send a message, or choose to share contact details and service preferences. Technical data is generated when you visit the site, because our systems record information needed for delivery, security, and basic administration.

Most information comes directly from you, with some technical data created automatically.
03 · Cookies

Cookies We Use

The cookies we use are limited to essential site operation and storing privacy preferences. Essential cookies help the site function properly, while preference cookies record your cookie choices so we do not ask again on every visit.

We do not confirm analytics or marketing cookies, so this policy is limited to the cookies we use.
04 · Controls

Cookie Control

We use essential cookies to support basic site functions and privacy preference cookies to remember your settings. You can block or delete cookies through your browser, but some parts of the site may not work as intended if essential cookies are disabled.

Cookie settings can be adjusted in your browser, and preference cookies are used only to remember your choices.
01
Processing Purpose

Why We Use Data

We process personal data to answer contact requests, manage service-related communication, operate and secure the website, and support technical delivery. We also use limited data to remember privacy choices and to maintain records needed for administration or legal compliance.

We use personal data only for the site functions and support tasks described here.
02
Third-Party Sharing

Service Providers

We may use service providers that help us run the website, deliver messages, maintain security, or support technical administration. These providers may process personal data only to perform their assigned tasks and are expected to handle it with appropriate confidentiality and security measures.

Operational service providers may process data on our instructions and for limited support tasks.
03
Legal Basis

Legal Disclosure

We may share personal data with public authorities, courts, or other parties when we are legally required to do so, or when disclosure is needed to protect our rights, respond to a lawful request, or comply with a legal obligation. We do not disclose personal data for unrelated purposes.

We disclose data only when the law, a valid request, or a necessary legal process requires it.
User Rights

Your Rights

You may have rights to know what data we hold about you, ask for corrections, request deletion in suitable cases, and object to certain uses of your data. You may also ask us to limit processing where the law allows it. These rights are not absolute and may be limited by legal duties or the need to protect our legitimate interests.

Your rights depend on the type of data and the legal basis for processing.
Requests

How to Make a Request

To make a rights request, send us enough information to identify you and describe the request clearly. We may ask for additional details to verify your identity and to make sure we respond to the correct person. If a request is complex or repeated, we may need more time where the law allows.

We handle rights requests through the contact channels listed in this policy.
Data Retention

How Long We Keep Data

Contact inquiries are kept for the time needed to respond and manage the matter, then deleted or archived according to our practical retention needs and any legal requirements. Technical records are kept only as long as needed for security, troubleshooting, and site operation.

We keep data only for as long as needed for the stated purpose or legal obligation.
Policy Updates

Policy Changes

If we make material changes, we will update the policy on this page and may provide an additional notice when appropriate. The version in force is the one published most recently.

We may revise this policy when our practices or legal duties change.
GDPR
Regulation

GDPR Information

Under the GDPR, we must have a valid reason to process personal data, keep it secure, and use it only for the purposes described in this policy. Where GDPR applies, you also have rights over your personal data and may ask us to review how it is handled.

Regulation
Because Rule Letter is based in Sweden and the site is intended for users in the EU, GDPR applies to personal data we process where the regulation is relevant.
This section explains your GDPR rights and how they apply to this website.
GDPR

Your GDPR Rights

Where GDPR applies, you may ask for access to your data, correction of inaccurate details, deletion in appropriate cases, restriction of processing, or objection to certain processing. You may also ask for a copy of data you have provided in a structured format where that right applies. If you believe our handling of your data is not lawful, you may raise the matter with the relevant supervisory authority.

You may need to identify yourself before we act on a request.

Contact for Privacy Matters

Email contact
office@ruleletterticket.digital
Telephone
+46 70 822 95 77
Postal address
Nygatan 32, 70211 Orebro
Privacy contact